Monday, August 24, 2009

Can I get a copy of my deed, please?


I know. I know. I have not been updating the blog as often as some of you would like. Sorry. I've been kinda busy.

I am currently in the process of pulling together all the paperwork for the Agency Registration and Dossier. One of the items on the list is a County Certified Copy of the Deed to our home. Where in the world do you even begin to look for a County Certified Copy of the Deed?

I started my search last Wednesday, August 19, by calling my mortgage company. I figure, they know everything else about me, I'm sure they would have a copy of the deed. Nope. Wrong. They do not have a copy of the deed. I politely asked them to give me some suggestions on who I might be able to contact to get the copy of the deed. They suggested the Tax Assessors office. Good idea.

The very same day, I called the St. John the Baptist Parish Tax Assessors office. Of course, no answer, not even as much as a voicemail. What is up with this? I tried again later that day, no response. Maybe they leave at noon on Wednesday's. I gave up for the day and decided to try again on Thursday morning.

Thursday morning came, and as soon as the clock at my desk said 8:00am, I was on the phone. I dialed the number for the St. John the Baptist Parish Tax Assessors office, and this time, I got a response. I explained my situation and told her I was looking for the Deed to my house. She said her office did not have a copy of that. I politely asked her if she had any suggestions on who I might be able to call to get a copy of the deed to my house. She suggested the Clerk of Court's Office.

A little later that same day, I called the Clerk of Court's office. The person who handled the record keeping, or whatever, was out for the day. Go figure. I asked if that person had a voicemail so that I could leave a message. Nope. That's right. No voicemail! I wish I could give up MY voicemail.

I gave up for the day and decided to try again on Friday morning. I called the St. John the Baptist Parish Clerk of Court at exactly 8:00am Friday morning. No luck. I'm not sure what I expected…it was Friday after all, and if I had it my way, I'd rather not be at work either.

First thing this morning (Monday, August 24), I made yet another attempt at the Clerk of Court. This time I got to speak to someone in the correct department. She pulled up the records from my house and stated that all she saw was a copy of the mortgage, no deed. WHAT? Um. Ok. So, again, I politely asked her if she had any suggestions as to who I might call to get a copy of the deed to my house. She suggested the original mortgage company (see our mortgage was sold shortly after we bought our house, so our current mortgage company is not the original mortgage company). Good idea.

A few seconds later, I was on the phone with Ruth, one of the nicest people I've ever talked to on the phone. Ruth works with the original mortgage holder, First National Bank U.S.A. She was more than willing to help me in my hunt for the deed to my house. She took down all of my information and vowed to call me back as soon as she found something. She called back about 15 minutes later. She explained that she was going to pass my information off to someone in the mortgage department and they would return my call later. Yes, she called me back to say that someone else was going to call me back. Wow. Great customer service.

About 30 minutes later, I got another call from First National Bank U.S.A., but this time it was from the mortgage department. The nice lady I spoke to this time simply explained that Louisiana doesn't do deeds. They simply use a copy of the mortgage. WHAT? No deed? All this time I've been searching for something that doesn't even exist? She then said that she would e-mail me a copy of what she had (yes…e-mail! Praise God someone in this world is working with technology!).

I'm still not 100% sure this whole mortgage thing is going to work, so I'm going to e-mail a copy of this to my adoption agency to make sure…but all this work for one simple little document.

Tomorrow I will begin my search for another copy of the Local Police Clearance and my Marriage License. Wish me luck.